Pick the right inbox
We are a small team, so a message that lands in the right place gets answered a lot faster.
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General enquiries and dead codes
Questions about the site, corrections, or a code that did not work. For a dead code the fastest route is the “It didn’t” button on the code’s page — otherwise tell us the retailer and the code.
hello@vouchtrove.com ◆
Partnerships and press
Retailers wanting to list an exclusive code, plus media enquiries and requests to cite our verification data or review scores. We do not sell listings, reviews or placement.
partners@vouchtrove.com What to expect
- We aim to reply to general enquiries within two working days.
- Reported dead codes are usually re-checked the same working day.
- Partnership enquiries can take a little longer, as we test a retailer’s codes before agreeing to list them.
Privacy requests
To ask what personal data we hold about you, or to have it corrected or deleted, email hello@vouchtrove.com with “Data request” in the subject line. Our privacy policy explains your rights in full.
Before you write in about a code
A few things solve most problems faster than we can: check the minimum spend, check whether the code is new-customer only, and check the exclusions listed under the code — sale items and gift sets are the two most common ones. If it still will not apply, tell us and we will test it ourselves.